Email Security


Kingsmead School uses Microsoft Purview Message Encryption to protect emails containing personal or sensitive information.

As a school, we must comply with data protection regulations and make sure that when we share personal or commercially sensitive information, it is done securely. Failure to do so can result in large fines and damage to our reputation.

Microsoft Purview Message ENCRYPTION

If you receive an email from us containing sensitive information, it will be protected by encryption. Clicking ‘Read the message’ will open the email in the web portal.

Please see the guide below for written step-by-step guidance.

To verify your identity, you may need to use a one-time passcode (OTP) that is sent to your email by the sender. Sometimes, this method may not work as expected. Here are some tips to troubleshoot the problem:

  • Make sure you have checked your spam folder for the OTP email. It may have been filtered out by your email provider.
  • If you still can’t find the OTP email, contact your IT support and ask them to whitelist the sender’s domain. Your email server may have blocked the email.
  • Alternatively, you can try logging in with a Microsoft or Google account instead of using the OTP method. This may be a faster and easier way to verify your identity.

Sending emails to us

Personal data sent to us will be managed and protected in accordance with current data protection legislation.

To make sure your email arrives safely with us, you may wish to consider the following measures:

  • Double-check the email address you are sending to for spelling errors or typing mistakes. Our email addresses finish with
  • Apply encryption – if you have the ability to do so. We should be able to open most encrypted emails, but will let you know if we have any difficulties.

The second issue of the Kingsmead Newsletter is now available. A packed edition with staff and student news, fundraising, events and sporting successes. All in an easy-to-read flip book, no need to download!

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